At Industrybuying, we are committed to ensuring complete customer satisfaction. If you receive a product that falls under any of the conditions mentio... Read More
Returning an item
1.Raise Return Request through Website: Go to ‘My Account’. Click on 'My Orders' to view all your orders. Click on the specific order using the Order ... Read More
Return/Refund Timeline
After return request is approved, the next steps are as follows : It will take 2-3 business days for you to receive the order amount based on your mod... Read More
Product Picked, Refund Not Processed
If your product has been picked up for return but the refund has not been processed, here’s what you can do: Steps to Take if Refund is Not Done After... Read More
Exchange/Replacement Policy
At Industrybuying, we are committed to ensuring complete customer satisfaction. If you receive a product that falls under any of the conditions mentio... Read More
Cancellation Policy
At Industrybuying, we understand that sometimes customers need to cancel an order for various reasons. We have made the cancellation process simple an... Read More
How Can I Cancel My Order?
Log in to Your Account: Go to the Industrybuying website or open the mobile app. Navigate to "My Orders". Select the Order: Find the order you wish to... Read More
Refund After Cancellation
1.For Prepaid Orders: Once the cancellation request is approved and the order is canceled before shipment, the amount will be refunded to your origina... Read More
Why Did My Order Get Cancelled?
If your Industrybuying order was canceled, there could be several reasons. Here are some common reasons why an order might get canceled: Reasons for O... Read More
