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Where is My Order? (Shipping Status & Tracking)

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Undeliverable Orders
Last Updated on October 9, 2025

What should I do if my order is undeliverable?

Steps to Take If Your Order is Undelivered:

  1. Check Tracking Information: Review the tracking number provided by Industrybuying to see the current status of the order.
  2. Contact Customer Support: Reach out to Industrybuying customer support for more detailed information regarding the issue with the delivery.
  3. Check for Delivery Notices: If the carrier attempted delivery, they may have left a notice or rescheduled the delivery.
  4. Verify Your Address: Double-check that your shipping address was correctly entered when placing the order.

Request a Refund or Replacement: If your order can’t be delivered, you may request a refund or have the item reshipped if it’s still available.

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