Return, Refund, and Cancellation

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Return/Refund Timeline

Last Updated on October 9, 2025

After return request is approved, the next steps are as follows:

It will take 2-3 business days for you to receive the order amount based on your mode of payment.

For Credit/Debit Card/Net Banking/Wallets – 2-7 business days

If the transaction is done through NEFT or Cheque, then the customer needs to share the below-mentioned details at our e-mail ID care@Industrybuying.com from their registered e-mail ID:

  1. Account number
  2. Account Holder's name
  3. IFSC code

After receiving the required information, the refund will be processed within 3 business days, and the same will reflect in your account within 5-7 business days.

What is the refund process after I return an item?

Once the product is returned and inspected:

  • Refunds for prepaid orders are processed to the original payment method within 2-7 business days.
  • Refunds for Cash on Delivery (COD) orders are processed to your Industrybuying account balance or bank account.

For EMI payments, the refund may take 6-8 business days to reflect.

How long does it take to get a refund after I return a product?

Refunds are typically processed within 7-10 business days from the date the returned product is received and inspected.

  • Prepaid orders: Refunds are processed to the original payment method (credit card, debit card, wallets, etc.) in 2-7 business days.
  • COD orders: Refunds are issued to your bank account.